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Communication

Communication | March 17, 2026

The Numbers Don’t Lie: Yes, Personalization Works

Here’s something marketers instinctively know but customers keep confirming: Personalized communications get more attention than generic ones. Whether you’re sending bills, statements, promotional offers, or marketing campaigns, personalization consistently drives engagement. Survey data proves it yet again. What Customers Say About Transactional Mail The data come from a Keypoint Intelligence survey on transactional communications—think bills, […]

Trade shows offer invaluable opportunities to connect with prospects, strengthen relationships with existing clients, and showcase your brand to a target audience. However, success doesn’t happen by chance. It requires careful planning and strategic use of marketing tools before, during, and after the event. Here are seven essential elements that will help you maximize your […]

Print isn’t just four-color ink on plain stock anymore. Today’s printing technology offers a multi-sensory experience that excites and engages your audience in ways digital marketing cannot match. By appealing to multiple senses, you create memorable interactions that drive deeper connections with your brand and boost sales. Here’s how the five senses of print can […]

How can you boost your direct mail results on a budget? It doesn’t have to be complicated. Sometimes the most straightforward steps have the most significant impact. Here are five tips for simple, inexpensive changes that can lead to substantial results. Like any of these ideas? Contact us to implement them and freshen up your […]

In a world drowning in digital noise, print isn’t just surviving. It’s thriving. As we move into 2026, savvy marketers are rediscovering what neuroscience has been telling us all along: physical materials make a lasting impression that pixels simply can’t match. The Science of Staying Power When someone holds your printed piece, their brain processes […]

Do you know what your customers think about you? If the answer is yes, what is that based on? Gut feeling? Or is there data behind your answer? Whether you use print, email, or focus groups, it’s essential to find out for sure. The reason isn’t academic. Research shows a significant gap between how companies […]

Ever wondered what separates a forgettable ad from a campaign that wins industry acclaim? It’s rarely about flashy production or massive budgets. The real magic happens when marketers deeply understand their audience and deliver content that genuinely resonates. We analyzed several years’ worth of award-winning print ads to identify common themes. Here’s what we found: […]

Marketing success isn’t just about generating leads. It’s about strategically guiding customers through each phase of the buyer’s journey. This systematic approach, known as lead nurturing, involves presenting the correct information at the time your prospects need it most. When it comes to lead nurturing, one of your most potent tools is content marketing. According […]

You’re preparing to launch your next direct mail campaign. You’ve updated your mailing list and identified your target variables, but what about your messaging? If you’ve been targeting the same customer base for a while, it’s critical to regularly evaluate your approach to prevent things from going stale. Here are five areas where a refresh […]

Want to capture your audience’s interest and drive purchases? Use psychology! One helpful model is Dr. Robert Cialdini’s framework for persuasive marketing. His six concepts—limited availability, mutual exchange, credibility, peer validation, connection, and commitment—can be enormously helpful for improving outcomes and prompting swift customer action. Here’s an overview of each principle: These principles are powerful, […]

Design trends change. Fonts change. Even the way people browse catalogs and ads shifts over the years. However, some marketing techniques remain timeless. They strike chords so profoundly rooted in human psychology that they deliver results decade after decade. Want proof? Look no further than the grand controls in the Who’s Mailing What! database. “Grand […]